MTD (805) 683-3702
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See the system map that includes all MTD lines.
Obten el Mapa de sistema con todas las lineas, sólo presiona el mapa.

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Services for Passengers with Special Needs.
MTD offers many services for passengers with special needs. In addition to the list below, passengers may also refer to Easy Lift, the provider of dial-a-ride, curb-to-curb service for persons who are unable to use MTD.
Wheelchair Accessibility. All MTD buses are equipped with wheelchair lifts or ramps and can accommodate all wheelchairs and three-wheeled scooters that comply with the Americans with Disabilities Act guidelines. When boarding the bus, please back on to the lift for your safety, if possible. Many bus stops are wheelchair accessible and are marked as such with a blue wheelchair symbol. Drivers can only operate the wheelchair lift or ramp at stops that are approved and marked as accessible. To locate those bus stops that are accessible please visit the bus stops and maps page. Wheelchair accessible stops are marked with a bullet. (•) If you are unsure how to ride the bus, please call the MTD/Easy Lift Mobility Coordinator at 681-1181. Arrangements will be made to practice boarding and departing in private.

Reduced Fare and Medicare ID Cards. Eligible passengers with disabilities pay a reduced fare to ride MTD buses. A special photo identification card or Medicare card must be shown to the driver upon boarding. To obtain a reduced fare MTD photo ID card, passengers may get a certification form completed by a qualified physician or a MTD certified social service agency. Certification forms are available at the MTD Transit Center or by calling MTD-3702. Passengers may also present a disabled photo ID card from another transit agency, or a Placard Identification Card from the DMV to obtain a reduced fare MTD photo ID card. If the photo ID card is lost, a replacement fee of $5.00 will be charged. The pass for persons with disabilities is now called the Mobility Pass.

TDD. Users of TDD systems for hearing and speech impairements may receive schedule information by calling 681-1181, Daily between 8 am - 12 pm and 1 pm - 5 pm.

Visually Impaired Passengers. All transfer point bus stops and major intersections are announced by MTD drivers. Additionally, as the bus approaches a transfer point bus stop, the driver announces the bus line number, which is heard externally by waiting passengers. The bus driver will also announce any other stops on request.

Service Animals. Animals such as guide dogs may ride the bus. All service animals must be on a harness or leash at all times and either sit on the floor out of the aisle or be held on the passenger’s lap.

Low Floor Kneeling Buses. Buses can be lowered at the push of a button to make it easier to board.


Contact the MTD Americans with Disabilities Act representative by:

 

• phone: (805) 963-3364
• mail: Santa Barbara Metropolitan Transit District,     550 Olive Street, Santa Barbara, CA 93101
• fax: (805) 962-4794, or
• e-mail: businfo@sbmtd.gov

 

 





 

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